The staff was very polite and helpful. I had little to no wait time. They took me as a first appointment when I called the day before right at closing because I had an emergency. They however were not in my insurance network so they just did an X-ray to tell me what was wrong because I couldn’t afford to have everything done there. The staff was nice, and funny and were very understanding of my financial situation. I wish my insurance was taken there because I would love to have them as my regular dentist. I saw Dr. Neumann, and he was very polite and made sure I understood completely what was happening, he explained everything to me very well. I really appreciate him and his staff for helping me!